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Florida International University is a that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.
Job Summary:
The Frost Art Museum is currently seeking a Development and Membership Assistant to join their team of professionals The student assistant will provide the Development Officer and Membership Manager with general administrative support to uphold the advancement interests of the museum and membership program
Essential Duties:
- Provide general support to the Development Officer and Membership Manager
- including schedule management
- fulfillment
- organization of membership
- corporate partnership records
- membership event planning and operation support
Duties to include:
- Provide general administrative support to the Membership Manager and assist the department in duties related to maintaining the membership program and corporate partnerships, including research and implementation of best strategies in stewardship, renewal and upgrading of current members; assisting in acquiring new members and visitor conversion; and recordkeeping for annual funding gifts from members and corporate collaborators
- Contribute to evaluations on the effectiveness of current membership program services, benefits, and policies as it pertains to retention and acquisition of members on a regular basis Assist management in the design and implementation of changes to improve effectiveness and efficiency in collaboration with key departments such as Visitor Engagement, Events, and Marketing & Communications
- Fulfill the needs for new and current members, ensuring that data entered in the Museum's database is accurate
- Prepare fulfillment materials for Membership mailings, including new, rejoining, and upgrading memberships; draft, print and mail acknowledgement letters and corresponding collateral for each level
- Assist in the coordination of membership renewals, including data management, drafting letters, and submitting details for general membership renewals
- Assist with renewal and billing maintenance for new and continued members as well as Museum Advisory Board dues; maintain constituent records in university and museum databases accordingly
- Aid the Development and Membership department in the planning and execution of museum membership campaigns and university wide Ignite Campaign
- Assist management in the logistics and operation of signature membership events, including annual Art Basel membership perks and Benefactor Impact, as well as fundraising drives, such as Give Miami Day, while collaborating with the Events and Marketing & Communications team
- Provide general administrative support to the Development department, including scheduling management, gift entry, tax acknowledgements and mailings; fulfillment and renewals for personalized and other annual gifts; and general database maintenance
- Provide additional support to Membership Manager and Events team as needed, including day-of logistics, presence at membership or VIP events, and public programs throughout the Museum season
- Assist management in organization of event logistics for Membership programs and events, such as vendor communication, email reminders to registrants, and submitting Marketing & Communications requests
- Process invoices and complete check requests for Membership department in compliance with university and museum policies
- Be knowledgeable of exhibition content, museum events, and additional programming to increase visitor and member engagement
- Work with relevant specialized software programs, such as Power Point, Razors Edge, and Google Docs
- At least 2 semesters of FIU work experience or related experience outside the University
- Assist with presentations and workshops at the instructions of the Development Officer and Membership Manager
Federal Work Study
Desired Qualifications:
- Knowledge of PC operations and specialized software
- Ability to solve problems independently
- Ability to work in a team-oriented office setting as well as fast-paced environments
- Intermediate level of Microsoft Office Suites, including Excel
- Ability to take direction and work independently as needed while also demonstrating initiative
- Ability to exercise mature judgment, discretion, and professionalism; maintain confidentiality when dealing with highly sensitive information
- Strong oral and written communication skills to engage potential donors, members, and other internal or external clients effectively
- Effective organizational and time management skills
- Proactive, self-motivated, and professional work ethic
Training and Professional Development Requirements:
- Complete FIU Cyber Security Awareness training within first 30 days
- Complete PowerPoint training
- Complete FIU Service Excellence training within first 30 days
- Students enrolled at FIU, who have been awarded Federal Work Study (FWS) as part of their Financial Aid Award package.
- Student must be enrolled with a minimum of six (6) credit hours in a course of study leading to a degree or a Financial Aid eligible certificate, during Fall, Spring, and Summer semesters.
- Upon credits decreasing, award being canceled, or graduating, FWS employment must end.
Hours will vary based on class schedule and needs of department
$15.00/Hour
Criminal Background Check
This student appointment may be subjected to a pre-employment background check.
Extended Background Check is required if the job includes any of the following responsibilities. Some may also require a Fingerprint Check:
Duties: | Yes or No |
| Will the position provide unsupervised direct care, treatment, education, training, instruction, supervision, or recreation to vulnerable populations such as minors, the elderly, or those with disabilities? (Fingerprint Check required) | NO |
| Will the position work within a Child Care center, medical facilities, etc. (Requires DCF Clearinghouse at a cost) | NO |
| Will the position work in a university sponsored Summer Camp? (Requires DCF Clearinghouse at a cost)? | NO |
| Will the position require entering any K-12 schools? (Requires public school system clearance) | NO |
| Will the position perform fiscal duties to include budgeting, accounting, or having direct access to cash, checks, gift cards and/or credit/debit cards to include making and/or receiving payments? | YES |
| Will the position have control over university-wide operational processes through functional roles or system security access (Information technology related functions, e.g., Web/Application Developer, IT Technician, Data/Systems Analysts etc.)? | NO |
| Will the position drive a university vehicle (including using the golf cart)? (MVR Check only) | NO |
| Will the position travel with student athletes to events? | NO |
| Is this designated as a position of special trust, responsibility, and sensitive location (Museums, Housing Residential Life, NFSTC, and working with and around minors etc.)? | YES |
| Will the position have system access to process payments, print or distribute checks, process corrections, or generate, update, or approve financial transactions that will result in the disbursement of university funds? (Office of Financial Aid, One Stop, or Office of the Registrar (Title IV access) | NO |
Will this position work within the following units that provide health and human services: College of Medicine, College of Nursing, Health Sciences, Physical Therapy, Athletic Training, School of Social Work, Occupational Therapy, Dietetics & Nutrition, Student Health, Psychology, Center for Children & Families? Office of Inspector General (OIG) Checks (Global Watch only) | NO |
| Will the position support university sponsored research? (May require Research Extended Background Check) | NO |
Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
*This posting will close at 12:00 am of the close date.
Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.
*This posting will close at 12:00 am of the close date.
Clery Notice
In compliance with the , the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: .
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.