POSITION SUMMARY:

Behavioral Health Technician operates as a backup to the Licensed Mental Health Clinician that goes out to an in-person MRT crisis call. Job Functions include those listed below.

ESSENTIAL JOB FUNCTIONS:

• Works with individuals, families, and groups to provide outreach, and emotional support.
• Transport and clinicians responding to crisis calls in the community within the 60-minute required timeframe.
• Provide input in clinical team meetings.
• Provide follow up to individuals in the community as identified
• Engage individuals and families in the community to assist in de-escalating crisis.
• Assist therapists with consumer interventions and redirect consumers when behavior is inappropriate.
• Provides warm hand off to community resources, services, and supports.
• Assist dispatcher in triage of phone calls and provides community resource information as needed.
• Engages individuals and families in the crisis planning process using evidenced based practices including Motivational Interviewing and Mental Health First Aid.
• Assist the clinician in the development of safety or crisis care plan.
• Coordinates psychiatric face-to-face or telehealth appointments with psychiatrist within 48 hours of intervention.
• Provides after hours crisis services on a rotation schedule.
• Transports individuals to designated receiving facilities under a voluntary or involuntary status, if deemed safe to transport, if the individual does not have other transportation options available and agrees to be transported by the MRT.
• Interacts with management to gather and provide information.
• Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.
• Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
• Perform all other duties as assigned.

ESSENTIAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Competencies:

• Excellent communication skills.
• Ability to exercise good judgment and discretion.
• Ability to work well in a team environment.
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
• Professional appearance and demeanor.
• Must be culturally/linguistically sensitive to populations served.
• Ability to obtain and maintain clearance from DCF.
• Valid driver's license and ability to obtain and maintain WestCare's vehicle insurance is required.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

EDUCATION and/or EXPERIENCE:

• One (1) to three (3) years of experience in behavioral health crisis services.
• Familiarity with Monroe County.
• Bachelor's Degree in human services or related field is preferred.
• High School Diploma or equivalent is required.

LICENSURE/CERTIFICATION:

• Registered Behavioral Technician Certification is strongly preferred.

WORKING CONDITIONS:

• Work is primarily performed in a professional office/residential setting.
• Some outdoor activities may be required.
• Some travel is required.