Waste Connections is currently seeking a Dispatcher in Miami, FL.
A Day in the Life of Dispatcher:
Dispatch trucks for container delivery
Process billing with customers in an efficient and accurate manner
Enter truck information into computer system
Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Assisting driver(s) when a pick up or delivery is in question before servicing.
Scheduling and dispatching work to various employees and departments throughout the day.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
Must Have:
High school diploma or equivalent is required.
2 years of Dispatcher experience in a transportation or logistics atmospherepreferred.
Strong typing skills.
Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc).
Excellent organization and communication skills, both orally and written.
Ability to meet tight deadlines and juggle multiple priorities.
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran)