Job ID | 285933 | Location | US-FL-Miami | Experience (Years) | 2 | Category | Administrative - Administrative Services | Street Address | 2525 SW 75th Avenue | Company | West Gables Rehabilitation Hospital | Position Type | Full Time |
West Gables Rehabilitation Hospital
*A joint venture with Select Medical*
Location: Miami, FL
Patient Services Representative (PSR) - Schedule Varies
The Patient Services Representative (PSR) is responsible for a variety of activities related to the patient experience. The primary tasks include rounding on patients and communicating with them in a respectful manner, managing the patient satisfaction survey process, providing service recovery when needed, and collecting other positive feedback. Assists in activities that enhance the patient experience for patients, families and visitors. The PSR must be familiar with the policies and procedures so they can support patients. Additional responsibilities:
Bilingual: English/Spanish preferred
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
**Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.