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Cloud Infrastructure Engineer II - Hybrid
Miami Lakes, FL
Job Description
SUMMARY: The Cloud Infrastructure Engineer II will be part of a team that manages the provisioning, monitoring, recovery, and updating of cloud infrastructure (inclusive of the automation of these functions). The individual in this position must be someone whom is a fast learner, a self-starter, loves to solve problems, and keen to automate operational processes. The individual should have the desire to continually improve the Bank's cloud infrastructure design and provide a secure and highly available computing platform. In addition, the Cloud Infrastructure Engineer will configure and maintain existing infrastructure components, implement upgrades, and utilize management tools to monitor & report on the reliability of the environment. The role will also be responsible for finding opportunities to improve the Bank's architecture using cloud and cloud-native technologies. The Cloud Infrastructure Engineer II role will help team junior members ramp-up on cloud technology as well as embrace and adopt new technology
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Assist in the day-to-day operations of managing the Bank's Cloud Infrastructure Services including software deployment and upgrades, system setup, system administration, monitoring, incident resolution, problem management, configuration and change management, capacity planning, availability management, disaster recovery and routine update of services
- Performs Capacity Analysis of applications/platforms
- Supports multiple systems or applications of medium to highly complex (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility
- Produce and maintain documentation to support solutions that have been developed/deployed to aid in the support of the solution
- Acts as the technical liaison between operations teams, engineers and architects, providing critical operational insight to upcoming implementations and strategies, including validating ongoing solutions supportability
- Design and maintain production monitoring tools, troubleshoot performance and stability issues
- Create and maintain automated monitoring and reporting of cloud infrastructure health, performance and cost control
- Monitor cloud infrastructure to identify areas of improvement, reliability, cost savings, etc.
- Develop/change SOP/Knowledge Article review for any new Feature launch or other significant change that may impact support documentation
- Configuration management, review, and governance of Cloud resources, identity and access management (IAM), etc.
- Actively troubleshooting any issues that arise during testing and production, catching and solving issues before launch
- Disaster recovery planning and testing
- Back-up and recovery of cloud-hosted systems
- Troubleshooting and providing technical support service
- Provides Level 2 production support
- Participate in routine on-call rotations
- Ensuring and facilitating knowledge sharing within the department
- Maintain current knowledge of cloud trends & developments
- Contribute to the development of cloud standards, best practices and organizational cloud capability
- Research and drive adoption of cloud-native technologies
- Problem Management: Performs Post-Incident Reviews of all Major Incidents and determining Action Items required to avoid similar issues/minimize downtime for future Incidents
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
EDUCATION
College degree or equivalent management/work experience (At least 4 years), which includes practical experience in Information Technology and IT Security Experience with cloud-based enterprise infrastructure architecture and/or operations required
EXPERIENCE
- 3+ years experience - supporting, monitoring, implementing cloud solutions
- 2+ years experience -- Experience in designing application platforms (eg web, client/server, COM+, etc)
- 1+ years experience -- Experience with access federation and identity management (SSO, AZAD)
- Experience supporting automation teams using tools such as Terraform, Ansible, Jenkins, Python
- 3+ years experience -- supporting and improving infrastructure experience: Monitoring, DNS, DHCP, Backups, and Disaster Recovery
- Experience with and knowledge of RedHat Enterprise Linux platform
CERTIFICATES, LICENSES, REGISTRATIONS
- Associate level Cloud Certification or equivalent preferred
KNOWLEDGE, SKILLS AND ABILITIES
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BankUnited is an Affirmative Action and Equal Opportunity Employer. BankUnited does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
4+ years
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