Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Serves as an effective resource and advocate for current and prospective students' housing search and housing-related needs. This position provides oversight to the Off-Campus Housing Services function, maintains off-campus housing options and occupancy trend data, and addresses the overall housing needs of students. The Off-Campus Housing Coordinator will develop and implement educational programs and workshops to promote responsible offcampus living and community engagement. The Off-Campus Housing Coordinator will work with Admissions and Orientations to help improve recruitment efforts for the university. Additionally, the position will assist with space reservations and provide Housing Operations support as needed.

• Assists students in navigating the off-campus housing market, including identifying housing options, understanding lease agreements, and budgeting for living expenses.
• Provides individualized guidance and support to students throughout the housing search process, addressing concerns and answering questions.
• Cultivates positive relationships with property managers to promote student-friendly off-campus housing options.
• Utilizes data to identify areas for improvement and develop strategies to enhance off-campus housing services.
• Responsible for serving as a liaison between FIU Housing and our off-campus housing website. reviewing off-campus housing rental listings, responding to student concerns with off-campus vendors through either email, walk-in, and phone correspondence, and updating the off-campus housing website and publications.
• Oversees off-campus housing service program, which includes information about housing opportunities, transportation, safety and security, and other off-campus living concerns.
• Coordinates with various departments to educate students on off-campus living options through Off-Campus Housing Fairs, Off-campus Housing Information sessions, new student orientations, and requested presentations.
• Conduct training to campus partners (tour guides, recruiters) to teach them of off-campus housing options so they may better serve prospective students.
• Manages off-campus housing website edits. Oversees the creation of the off-campus housing guide and other educational materials.
• Coordinate quarterly meetings with campus partners and off-campus housing management teams.
• Provides frontline assistance to students and parents and responds to inquiries from on- and off-campus constituents about off-campus housing.
• Assists in maintenance and on-going development of partnership with Collegepads, which provides our off-campus housing listing.
• Provides support to Housing Operations such as room assignments, card access, customer services, and call campaigns as needed.
• Maintains data and contact information for all off-campus property managers.
• Assists the Assistant Director of Housing with Event Management System (EMS) to keep track of all reservation requests and serve as a point of contact between housing and the client ensure the safety and security of the guests that attend.
• Serve as an on-call member of housing operations afterhours on-call rotations.

Bachelor's degree and two (2) years of office or related experience.

• Experience in housing, leasing or property management.
• Master's degree in Higher Education Administration or MBA preferred

Administrative

$40,000 - $45,000

Begin time: 8:30 AM
End time: 5:00 PM

Operating University Vehicles (all types)

• Driver's License Check
• Fingerprinting Check
• Expanded Background Check

• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University
• Shift may vary according to departmental needs.
• May be required to be On-Call as needed by the University.
• Ability to travel locally

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.